Information That We Collect: In order to utilize the Service, including for example, to create an account, submit an application for a lease or purchase of a home, or make a purchase you may be asked to provide, certain Personal Information about yourself, such as your name, email address, phone number, mailing address, residence history, social security number, payment information, employment history, income history, tax information, bank account information, bank statements, and other information related to real estate transactions ("Personal Information"). We do not collect Personal Information about you unless you voluntarily submit or authorize such information to be provided to us.
In addition, we may also collect non-Personal Information, such as IP host addresses, web pages viewed, browser type, referring pages, usage and browsing habits and similar data, and may aggregate Personal Information in a manner which does not identify any individual ("Aggregate Information").
Information Usage, Disclosure and Recipients: By providing Personal Information on the Service, you consent to receive information and updates regarding our services or those of our partners. We will only use your Personal Information as described herein, unless you have specifically consented to another type of use, either at the time the Personal Information is collected from you or through some other form of consent from you or notification to you:
Please note that if you specifically consent to additional uses or disclosures of your Personal Information, we may use and disclose your Personal Information in a manner consistent with that consent. Aggregate Information may be shared with any number of parties, provided that such information shall not specifically identify you.
Cookies and Similar Technologies: We may store some information on your device or device hard drive as a "cookie" or similar type of file (such as clear gifs, web beacons, tags, and similar technologies that work on mobile devices) to collect data related to usage of the Service and for the purpose of facilitating and enhancing your communication and interaction with the Service. Examples of the information we may collect include: your unique Internet protocol address; the name of your Internet service provider; the town/city, county/state and country from which you access our Service; the kind of browser or computer you use; the number of links you click within the Service; the date and time of your visit; the web page from which you arrived to our Service; the pages you viewed on the Service; and certain searches/queries that you conducted via our Service. The information we collect in web server logs helps us administer the Service, analyze its usage, protect the web site and its content from inappropriate use and improve the user experience. We may also use the information we collect to customize the content you see, meet your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients and services.
We may also use and place cookies on your device from our third party service providers in connection with the Service, such as an analytics provider that helps us manage and analyze Service usage. An example of such third party is Google Analytics, which we use to collect and analyze demographic and other information, and through which Google will collect certain information to be used according to Google’s privacy practices. To opt-out of the use of Google Analytics, click here. We use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Our persistent cookie remains active on your hard drive until they expire or are deleted.
Clickstream Data: As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a web site’s server. Clickstream data can tell us the type of device and browsing software you use and the address of the web site from which you linked to the Service. We may collect and use clickstream data to anonymously determine how much time visitors spend on websites, how visitors navigate throughout websites and how we may tailor our Service to better meet consumer needs. This information will be used to improve our Service. Any collection or use of clickstream data will be anonymous, and will not intentionally contain any Personal Information.
Security and Data Retention: We have undertaken and will undertake commercially reasonable efforts designed to prevent unauthorized access to user data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Service and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Any data entered into BoardPackager prior to submission is still within BoardPackager purview, and can be manually deleted by the User or upon written request. Even if we delete some or all of your Personal Information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your Personal Information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties. Any data that is submitted voluntarily to Partners (and their affiliates) are the purview of the Partners (and their affiliates), and all requests related to data retention or deletion will have to be directed to those Partners (and their affiliates).
Data Retention by Partners and Users: All data provided by Users and submitted voluntarily to our Partners and their affiliates (when using BoardPackager) may have different retention policies due to government regulations or legal business obligations. BoardPackager cannot dictate these policies and cannot make exceptions without approval from these Partners. Each New York State business entity may be covered via a different law.
Brokerages, Property Management, NYS Licensed Real Estate Brokers and Salespersons are required to retain transaction data for a period of 3 years.
Cooperative Buildings have to keep correct and complete books and records of account at the office of the corporation or the office of its transfer agent (the property management). There are no legal limitations on data retention.
Condominium Buildings are allowed to collect and maintain with respect to deeds and leases, details which are applicable to all parties or set forth by By-Laws. There are no legal limitations on data retention.
New York State SHIELD Act: Digital Packager Corp, our Partners and their Affiliates (when using BoardPackager) are in compliant with the New York State Stop Hacks and Improve Electronic Data Security Act of 2019.
To learn more about SHIELD Act and BoardPackager compliance, visit:
Third Party Links: As a convenience to you, we may provide links to third party websites or services from within the Service. We are not responsible for the privacy practices or content of these third party sites, and by providing a link we are not endorsing or promoting such third party sites. When you link away from our Service, you do so at your own risk. We encourage you to read the policies and terms of every website or service you visit.
Social Networking Services: The Service may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Service, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly.
Information Relating to Children: We do not knowingly collect information from anyone under the age of 13. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records. To the extent you provide information about anyone under the age of 18 (or the age of majority in your jurisdiction), you represent and warrant that you have parental consent to provide such information.
As noted above, you may opt-out of or restrict the placement of cookies on your device or remove them from your browser by adjusting your web browser preferences.
Data Access Rights: You may also request access to your Personal Information (if you have provided it to us through the Service) and information about our collection, use and disclosure of that information by using the contact information provided below. Unless prohibited by law or legal process, you will be given reasonable access to your Personal Information, entitlement to challenge the accuracy and completeness of the information, and the ability to have it amended as appropriate. You can help us maintain the accuracy of your Personal Information by keeping your account information up-to-date or notifying us of any changes to it. If you do not want us to retain or use your Personal Information, you may request that we delete your information by using the contact information provided below.
Do Not Track: Please note that we do not respond to or honor “do not track” (a/k/a/ DNT) signals or similar mechanisms transmitted by web browsers.
California Privacy: Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email address and mailing address and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact us by email at firstname.lastname@example.org. If you do not want your personally identifying information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to us at email@example.com.
For more information about this law, please visit: